• Delete my account

  For users of the Wix or Shopify apps, simply uninstalling the app will result in account deletion. For other platform users please send our friendly live chat staff a message and they will process your account deletion promptly.Few readers

• Contact us

  Contact the Promolayer team The fastest way to get in touch with us is via live chat. Pop it open on the bottom right and say hello! We respond to each and every message received. If you would rather communicate by email please reach out to us at hello@promolayer.ioFew readers

• How are views counted?

  Promolayer doesn't count all page views. A view is only counted when content is generated by our system and displayed on your site. If a popup or teaser doesn't show, a view is not counted. Example scenario: You create a welcome popup that displays one time. A user visits your site and enters his email into the popup. Post conversion he browses 10 more pages on your site. In this case, you will have used only 1 view.Few readers

• Updating payment method

  Updating your payment method Log in to Promolayer at https://app.promolayer.io/ Login Go to your profile page from the top right menu Profile Open the billFew readers